At BlueRibbon Solutions, your privacy is important to us. We are committed to protecting the personal and business information you share with integrity, professionalism, and transparency.
1. Information We Collect
Personal & Business Information
• Name, company name, job title
• Email address and phone number (including mobile numbers)
• Billing and payment information
• Business information provided during consultations or onboarding
Technical & Usage Information
• IP address, browser type, pages visited
• Cookies and similar technologies to enhance user experience
Client & Service Data
When providing AI, marketing, automation, or consulting services, we may process client-provided data strictly to perform agreed-upon services.
2. How We Use Your Information
We use information to:
• Deliver and improve our services
• Communicate regarding inquiries, support, and service updates
• Send transactional or service-related messages
• Customize solutions to business needs
• Process payments and maintain security
• Comply with legal and regulatory obligations
We do not sell or rent personal information.
3. SMS Opt-In & Communication Consent
By providing your mobile number and opting in through our website forms, you expressly consent to receive SMS text messages from BlueRibbon Solutions. These messages may include appointment reminders, service updates, account notifications, and occasional promotional offers.
Consent is not a condition of purchase. Message frequency varies.
4. Opt-Out & SMS Controls
You can cancel the SMS service at any time. Just text "STOP" to the short code or long code from which you received the message. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed.
If you want to join again, just sign up as you did the first time.
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at support@blueribbonaisolutions.com
Carriers are not liable for delayed or undelivered messages. Message and data rates may apply.
5. Mobile Information Sharing Statement
BlueRibbon Solutions maintains a strict policy regarding your mobile privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Our Commitment to Data Security
We use industry-standard administrative, technical, and organizational safeguards to protect your information. Access to sensitive data is restricted to authorized personnel only.
7. Use of Artificial Intelligence & Automation
BlueRibbon Solutions uses AI responsibly and ethically:
• Client data is used solely to deliver contracted services
• Private client data is not used to train public AI models without explicit consent
• AI systems are configured with privacy and confidentiality as core principles
8. Cookies & Tracking Technologies
Cookies may be used to improve website functionality and analytics. You may disable cookies through browser settings, though some features may be limited.
9. Your Rights & Choices
You may:
• Request access to your personal information
• Request corrections or updates
• Request deletion where legally permissible
• Opt out of marketing communications at any time
10. California Residents (CCPA)
California residents have additional rights under the California Consumer Privacy Act (CCPA) including the right to know, delete, and opt out of the sale of personal information. We do not sell personal information. To exercise your rights contact us at support@blueribbonaisolutions.com
11. Third-Party Service Providers
We work with the following platforms to deliver our services:
• GoHighLevel (CRM, email, SMS, automation)
• Facebook/Meta (advertising)
• Google (advertising and analytics)
• Mailgun (email delivery)
• Anthropic (AI technology)
These providers have their own privacy policies and data practices.
12. Third-Party Links
Our website may link to third-party platforms. BlueRibbon Solutions is not responsible for their privacy practices and encourages reviewing their policies.
13. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted with an updated effective date.
14. Contact Us
For questions or privacy-related requests:
BlueRibbon Solutions
20 Barbara Ellen Place, Lovettsville VA 20180
Email: support@blueribbonaisolutions.com
Phone: +1 571-775-9881
